Above & beyond

Truestar Talent specialises in the placement of high quality people within financial services

Truestar Talent delivers consistently great results – by keeping promises, rising to challenges, planning ahead and going above and beyond!

“What makes us special, is that we genuinely care. We love working in partnership with people to find happy homes, by matching culture and needs. Whether you are hiring new talent, finding your new exciting career move, or selling your business, we are with you every step of the way.”

Pam Sutherland Founder

Our Senior Talent Managers have extensive industry experience with wide-ranging connections. We have people who trust us and are waiting for us to let them know where their next career move will be. Established in 2015, we are a national company of 10 seasoned Financial Industry Specialist Headhunters, with over 35 years, on average, in both Financial Services and Financial Services recruitment
It is not the size of the company that impresses us, it is the quality of home for the people that we place. Our clients happen to range from international Merchant Banks, to national Mutuals, to national and also interesting niche IFA companies. This includes roles such as:
Management: 1st, 2nd line and C Suite
Wealth:
U/HNW Wealth Management, Financial Planning, IFA, Business Development, Investment, Retirement and Pension Specialist
Mortgage: Equity Release, Mortgage Advice and Protection
Support: Paraplanning, Relationship Management, Marketing, PR, Administration, Training, Risk and Analyst roles
Business Buying: IFA Business Acquisition
Our recruitment approach is simply effective: We listen to get to know you, make specific recommendations and deliver both consultative and bespoke solutions to your needs. This is why we have such a high success conversion-rate and such happy clients and candidates alike. We actively ensure a great long term fit and enable people to show the truest version of themselves at assessments through STAR coaching
We care and it shows

We love what we do

We make it personal

We manage talent

Trust

Focusing on building meaningful trusted partnerships, always maintaining high standards and ethics, by doing the right thing and treating people how we would like to be treated

Listen

Being receptive to feedback and finding the best solutions to help others, taking the time to thoroughly understand both your goals and aspirations

Passion

Unwavering commitment to improving excellent service. Loving the process of supporting people's objectives and ensuring an excellent experience for candidates and clients

Insight

Enabling informed career choices for all candidates, through industry expertise and providing extensive company research

Fun

Recruitment should really be fun, if it feels like work then you are just not doing it right – with us, it just feels easy

Quality

Proven high conversion of placements from a low volume of applications, which are tailored to your needs, we only introduce you to the right matches

  • Chris

    "Pam was an extremely personable and efficient contact within the resourcing community. Throughout several years working together, Pam always offered useful advice and evidenced a drive to meet our shared goals."

    Chris: Sales Development Manager

  • Chris

    "Pam provides a completely different experience from many consultants I have worked with in the past. Pam is genuinely interested in you and the type of career you are after. She takes her time to get to know you, it is not all about your CV. She provides regular updates, follows up with calls to see how you are getting on both during the process and after she has helped you secure a new role. Pam does not give up at the first hurdle and will help you find a new role to suit you. If you are considering a change I would recommend you call Pam today"

    Chris: Financial Planner

  • Nicky

    I recently worked very closely with Pam to secure my 'Dream Job'! Pam approached me with the opportunity and it became quickly apparent that she had taken time to carefully match the role requirements with my CV and my skill-set. Pam kept me informed at every step of the Selection Process and was very knowledgeable and proactive in providing me with a wide variety of company and role information in advance of my interviews, so that I was assured of the best chance of success. Pam was also really supportive in helping me negotiate my salary package and was very positive and encouraging throughout the whole Selection Process. I would definitely work with Pam again and would highly recommend her services."

    Nicky: Manager

  • Rickie

    "I would highly recommend Pam to anyone who is seeking a change to their current employment. I hadn't interviewed in a while and Pam gave me challenging and constructive feedback on all of my preparation, CV and interview techniques. Pam's experience with competency based questions was invaluable. Pam has a genuine interest in me and followed up with every event during my application/interview/acceptance process."

    Rickie: Financial Adviser

  • Waqas

    "Prior to working with Pam, I had become very sceptical of recruiters due to past experience, as the one's I had dealt with seemed to always be interested in their needs before mine. Pam is an absolute breath of fresh air and has been nothing but understanding, supportive and is a true professional in her craft. She took her time to best understand my situation and needs and with the backing of her extensive experience and industry knowledge, presented what I believe to be, ideal solutions. I have found Pam's approach to be unique and very effective and have no hesitation in recommending her services, above the rest!"

    Waqas: Manager

  • Tim

    "Pam, really took the time to understand me personally and what I was looking for, her knowledge of the industry is excellent and having that insight into how a firm really operates on a day to day basis, their business model, and value system, was vital for me not to make another costly mistake. Can't recommend her enough, thank you Pam!"

    Tim: Chartered IFA

  • Jasmine

    "Working with Pam, over the last few months, has been fantastic. Pam's approach to recruitment is so supportive and personal - nothing is ever too much. Pam provided all the support that I needed, throughout the preparation and interview process, meaning I could progress through each stage feeling calm and confident. Pam makes it clear that she wants what is best both for her clients and the candidates and her passion for finding the right fit is obvious. This has been my first experience working with a recruiter, and after working with Pam, anyone I come across in the future will need to meet some very high standards, as Pam has set the bar very high!"

    Jasmine: Marketing Manager

  • Rubina

    "I was introduced to Pam through a colleague after having dealt with a few recruitment consultants, I found Pam to understand my requirements. She is a great listener and she always puts herself in the candidate's shoes. She uses all the soft and hard facts to come up with a right match and a suitable role that fits the requirements of both the employer and employee. She went above and beyond to ensure I was prepared for interviews and provided an approachable but professional service. Pam is reliable, considerate and knowledgeable and the service she provides is second to none and for these reasons, I would recommend her services and I wish her continued success for the future"

    Rubina: Financial Planner

  • Aiaz

    "Pam has been great for me. I've experienced that recruiters will typically call, get some details and try shoe hole you into roles that they have to fill as opposed to the roles that are the right fit for you. Pam was the complete opposite by taking the time to find out what mattered and what my career goals are and then put me in touch with a shortlist of employers that were truly the best fit. Her follow up game and support along the journey has been nothing short of fantastic. No greater testament to this is when I referred a good friend within the industry who responded with very similar feedback about Pam: that her approach and support stands head and shoulders above other recruiters."

    Aiaz: Financial Adviser

  • Ellie

    "Pam has been fantastic to work with, a real breath of fresh air compared to other recruitment consultants I've dealt with before. She takes a very professional, thorough and supportive approach to placing the right people with the right companies. I would highly recommend dealing with Pam to help find the perfect job and company for you."

    Ellie: IFA

  • Jay

    "Pam has been absolutely brilliant in everything she has done for me to secure a senior and prestigious role in the City. I have dealt with many recruiters in the past having been in the industry for 25 years having changed jobs several times. Pam has been outstanding from the very first contact, she listened and took note of what I was all about. She talked very openly and honestly and took her time to match me to a role that I was looking for. Throughout our dealings, she has been nothing but professional, very personable and has worked very hard for me. I would not hesitate to recommend her to anyone who wants a top class recruiter who stands out from the rest. Well done and thank you."

    Jay: Financial Planner

  • Dan

    "Pam helped me with my recent job search. She took time to understand what I was looking for and the kind of role I wanted. She did not waste any time with companies that were not a good fit for me but helped me find a role in which I am able to fulfil my potential. I would recommend Pam to anyone looking for a new role who is looking for an adviser who takes time to understand them and help them prepare for the recruitment process."

    Dan: IFA

  • Marcus

    "Straight talking, experienced, attentive and always did what she said she would. She engaged with my requirements, actively listened and empathised to my situation. She offers support, excellent interview and interviewer preparation and superb follow up/feedback technique. Pleasure to deal with at what was a tricky time and would highly recommend a conversation with Pam if seeking a new role”

    Marcus: Manager

  • Paul

    "Until taking voluntary redundancy from Halifax PLC in 2014, I hadn't had much need to recruitment specialists. Since leaving and looking for new opportunities I have dealt with a few. Pam stands out from her peers...Pam's approach goes beyond what others in her profession deliver. She's attentive, a great listener, close to detail and gets to know you as her client. Pam also has strong professional relationships with the organisations she recommends"

    Paul: Financial Adviser

  • James

    "Pam is a very energetic and positive person to work with. She works incredibly hard to find the right people for the right roles, and ensures that she is clear on what the recruiter is looking for in a person, and also that the candidates are matched with these requirements. Pam also keeps both parties fully informed during the recruitment process journey so everyone is clear where they are on the journey to appointment."

    James: Sales Manager

  • Paul

    "I am very happy to write this recommendation about Pam. Firstly, Pam listened to what I was looking for within my next position, then she matched my skills, knowledge etc to the job. So what's different? Well, she matched all of the above which of course is important but also looked at how I would fit in with the culture of the company, the team and management. It is all about what's best for her client AND you! Pam was very thorough throughout the process and kept me up to date at all times. She is very easy to speak to and is very understanding. If you are looking to move, speak to Pam first!!! Thank you Pam for all you did for me."

    Paul: Wealth Manager

  • Kim

    "I would strongly recommend working with Pam if you are looking for a new job/career. She is not simply someone who finds you a job, she takes the time to get to know you and understand what you are looking for and why! This approach means she finds the roles that are the right fit for you. Changing jobs can be a very stressful and difficult time, Pam clearly understands this and makes the process much more comfortable. She gives practical advice and guidance and is with you at every step. I don't know what I would have done without her”

    Kim: Partner

  • Emma
    “I have worked with Pam, as one of my key strategic suppliers for over 18 months, during which time she's shown a real commitment to delivering results and always put the candidate interests first, whilst still balancing the business needs. Being new to role and coming into a complex business area, I have really valued Pam's personal and professional knowledge and support. Pam has a fantastic understanding our business and our processes which has been real asset to the team. Not only has this enable me to learn from Pam, but it has also given me confidence that we have a custodian of the recruitment process to hand. Pam is a true strategic supplier and I often feel as though she is an extended part of the team, rather than an outsourced resource and she offers her expertise and strategic advice willingly. Pam's attention to detail is legendary and well respected within the team. The team are always very confident in her ability to add value, not only to the parts of the process she manages, but also the broader resourcing strategy. She takes a consultative and pragmatic approach to her work and remains happy and positive, regardless of what we throw at her. Pam has also risen to challenges, taking on additional activity at short notice. This purely cements Pam's collaborative approach, her commitment to great customer service and her understanding of her customer needs.
    In short, Pam is a 1st class recruiter, with real integrity and a pleasure to work with”
    Emma: Strategic HR Business Partner
  • James

    "I can't recommend Pam enough but I'll try. Professional and a credit to the industry, takes the time to get to know you and what you want to do rather than just try to fill vacancies with anyone. Has a genuine care for you and builds a great relationship whilst maintaining her professional stature! I know who I'll turn to if I ever need a new role"

    James: Owner